Frequently Asked Questions

Question 1

Is there a minimum order quantity?

Accepted Answer

Most of our products have no minimum order requirement. However, for bulk pricing tiers, orders must meet case quantity thresholds which are listed on each product page.

Question 2

How do I place a bulk order?

Accepted Answer

You can place bulk orders directly through our website by adding products to your cart. For very large orders (over $2,000), we recommend contacting our sales team directly for custom pricing and dedicated account management.

Question 3

How long does shipping take?

Accepted Answer

Standard shipping typically takes 2–3 business days. Orders placed before 2pm EST are processed the same day. Free shipping applies to orders over $150. Please note that items weighing over 30 lbs do not qualify for free shipping.

Question 4

What is your return policy?

Accepted Answer

All sales are final. We do not accept returns, exchanges, or issue refunds unless you received the wrong product, a damaged item, or an item that is not as described. Used items are sold as-is — please review all product photos carefully before purchasing.

Question 5

What if I received a wrong, damaged, or misrepresented item?

Accepted Answer

If you received the wrong product, a damaged item, or something that does not match the description, please contact us within 48 hours of delivery with photos. We will make it right at no additional cost to you.

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